We are so sorry to hear your product is damaged! We will do everything we can to get you new product as soon as possible. Steps to order a replacement or receive a refund are below:
- Please click here to go to our help center
- Click on the drop down that says “ What can we help you with” and click issue with an existing order
- Go to the next drop down and click damaged product
- Tell us how your product is damaged and click submit
- We will review your ticket and send you out a replacement product as soon as it is processed
Please note, it will take up to 5-7 business days to receive your replacement product. We are so sorry for the inconvenience.